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Key Account Manager

Snoonu
Doha, Qatar
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Key Account Manager

Snoonu
Doha, Qatar
Posted 1 month ago
30People have clicked1 open position

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Job Description

A little bit about us!At Snoonu, we hold the belief that technology has the power to make anything possible.Our Vision: to be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.Our Mission: To radically transform how people live by leveraging technology to connect them with endless possibilities.Values We Live ByBe Customer Obsessed - “Focus on the customer and all else will follow.”Act with Integrity - “We are honest, ethical, and trustworthy in everything we do.”Be Curious and Creative - “We constantly innovate and create solutions to bring a lasting positive impact.”Lead by Example and Take Ownership - “Be the change you want to see and take ownership.”Hustle and Deliver Results - “You can do more by doing less, better, and faster.”It's all about people - “Be a Team player, together we are stronger.”The Main Purpose Of Your Role Is ToManage the Key Account portfolio for our Food Vertical businessLiaise with multiple stakeholders in multiple locations to ensure the growth of the portfolioSpearhead the implementation of new projectsResolve escalationsKeep the customer experience in check at all timesGuide and train the new partners on everything SnoonuCharter marketing plans for the accounts on the platformUpsell services like premium positioning, offers, banners, etcDevise growth strategies for the accountsTroubleshootingDo you have some of these?3-5 years of experience in eCommerce, FMCG, Retail, Food Delivery, SaaS or Management ConsultingThe above experience should be in commercial and customer-facing rolesWell-versed in data analysis and reportingComfortable working in a non-structured environmentCrisis management skillsExperience with B2B negotiationsExcellent communication and interpersonal skillsExperience with Salesforce is desirableBachelor's degree in management, economics, finance or marketing. Masters is a plusEnglish proficiency

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