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Job Description
- Developing and implementing quality assurance processes to ensure that products meet the required quality standards.
- Auditing the company Management System to ensure its operations comply with the regulations, quality standards, and other relevant criteria.
- Defining quality procedures in concurrence with department - operating staff.
- Managing external certification audits and ensuring that the organization is prepared for audits; coordinating the audit process, and liaising with auditors to answer any questions and resolve any issues that arise during the audit.
- Ensuring compliance with government regulations to regulatory concerns & reporting.
- Ensure compliance with applicable national & international standards and legislations.
- Set up & maintain management system documented procedures.
- Ensure documented procedures & work instructions are probably understood, carried out and evaluated.
- Promote quality achievement & performance improvement through the organization.
- Liaise with customers’ auditors and ensuring the execution of corrective actions and ensure compliance with customers’ specifications / standards.
- Identify relevant quality-related training and delivering training.
- Staying up-to-date with changes to certification standards, identifying new opportunities for certification, and ensuring that the organization is prepared to meet evolving certification requirements.
- Identify opportunities for improvement & develop critical KPIs,
- Identifying areas of non-conformance, discrepancies, operational problems, or other issues related and monitoring the implementation of corrective actions.
- Approve achieved results of implemented improvement projects to ensure they are connected to business objectives; increase the company's competitive advantage & financial performance.
- Issuing & reporting technical & management systems issues relevant to quality functions.
- Preparing clear explanatory documents such as customers’ charters.
- Monitoring performance & establishing statistical analysis.
- Preparing reports about current trends and future application.
- Interpreting performance data into periodic performance appraisal reports to determine the effectiveness of operations.
Job Requirements
- Bachelor's degree in engineering.
- MBA is preferred.
- DMAIC, LSSBB
- Having a proven background in quality assurance activities.
- Certified as a Lead auditor in quality; OH&S and environmental standards such as ISO 9001, ISO 14001, ISO 45001 and ISO 17025.
- Having a strong leadership skills & people management skill.
- Provides affective communication regarding objectives, initiatives & performance.
- English Language - Very Good.
- Excellent knowledge of all MS Applications (Word; PowerPoint; Excel….) & ERP / Data statistical analysis (Minitab).
- Possess practical written & verbal communication skills.
- Total Quality Management deployment.
- Project management / Decision – making skills / Strategic Management.
- Possesses the necessary technical skills to resolve quality problems.
- Data statistical analysis; meeting data integrity standards.
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