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Job Description
Lead Qualifier
- Meet the volume of cold calls per shift as per the set KPIs.
- Meet the quality standards set as per the SOP.
- Meet the targeted KPIs as set by the direct manager.
- Interact with other sales, marketing, and project delivery staff to collaboratively determine customer needs
- Respond to requests from customers as needed courteously and professionally.
Administrative
- Preparing, organizing and storing information in paper and digital form.
- Dealing with queries on the phone and by email.
- Taking minutes at meetings.
- Typing up letters and reports.
- Ordering office supplies.
- Liaising with staff in other departments, finance and HR.
- Conduct data entry and Updating database.
- Update internal databases with new hire information.
- Gather payroll data like bank accounts and working days.
- Schedule job interviews and contact candidates as needed.
- Registration forms.
Job Requirements
- Fluent in English (Writing & Speaking)
- Ability to work well under pressure.
- Target-oriented and positive attitude
- Prospecting & objection-handling skills
- Inside/telephone sales experience.
- Strong communication skills.
- A minimum of 1 year in a professional selling role.
- Ability to work individually and in a team.
- Excellent time management skills and ability to multi-task and prioritize work.
- Attention to detail and problem-solving skills.
- Excellent written and verbal communication skills.
- Proficient in MS Office.
